Is Spotify down? Thousands of users report issues with app

More than 3,600 users have reported a problem with Spotify on Downdetector. <i>(Image: Getty)</i>
More than 3,600 users have reported a problem with Spotify on Downdetector. (Image: Getty)
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Thousands of users are reporting issues with Spotify.

More than 3,500 users have reported a problem with the music streaming platform on Downdetector as of 12.54pm today (Tuesday, July 14).

Around 38% of issues reported by Spotify users are coming from the app, while 30% have raised concerns about the audio streaming.

One Spotify user on DownDetector said: "App on Phone not loading anything.

"Try and play music nothing, try to follow an artist nothing, try to search for a song/artist nothing."

While another commented: "I just want to listen to the song about the octopus's [sic] in the garden".

People have also taken to social media to share their issues with Spotify.

One person, posting on X (formerly Twitter), said: "I think @Spotify is currently down.

"Is anyone experiencing this?"

Another user wrote: "Is Spotify bugging for anyone else?"

A third person commented: "Spotify's acting up, thought it was just my connection, but nah, it seems to be down for real."

What is Downdetector?

Downdetector is an online website that allows users of popular services, including X, Instagram, Facebook, Virgin Media, and more, to report if they are having trouble with the services.

The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.

Describing itself on its website, Downdetector is “where people go when services don’t work.”

The website monitors disruptions to various key services including the internet, web hosting platforms, banks, social media and more.

You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website.



In short, users can get involved by submitting any issue reports on the platform.

Problem indicators are also collected from social media and other factors on the web, Downdetector explained.

These reports are then validated and analysed in real-time.

An incident is then detected if the number of reports is significantly higher than the typical average for that particular service.

When a user goes to investigate the issue, they can see what the most reported problems are currently and check if their areas are in one of the outage hotspots.

Do you use Downdetector? Let us know in the comments.

Are you having issues with Spotify? Let us know in the poll above or in the comments below.

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